Terms And Conditions

Sale Bot, inc. - Terms of Service These Terms of Service constitute a legally binding agreement between you and Sale Bot, Inc. (together with its subsidiaries and affiliates, “Sale Bot, Inc.”, “Sale Bot”, “we,” “our” or “us”) governing your use of our products, services, information, contents and tools, mobile application (the “App”), and website (the “Site” and collectively with the foregoing, the “Services”).

YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING ON THE “I AGREE” OR SIMILAR BUTTON, REGISTERING FOR AN ACCOUNT, DOWNLOADING THE APP OR ANY APP UPGRADES, USING THE APP ON YOUR MOBILE DEVICE, VISITING THE SITE, ACCESSING OR USING THE SERVICES, OR PARTICIPATING IN AN ELECTRONIC CONVERSATION FACILITATED BY THE SERVICES (ANY SUCH PARTICIPANT, A “CONVERSATION PARTICIPANT”), YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, WHETHER OR NOT YOU HAVE REGISTERED VIA THE SITE OR THE APP. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES. These Terms of Service apply to all users of the Services, including without limitation browsers, vendors, customers, merchants, consumers, content contributors, Business Owners (as defined below) and Agencies (as defined below). These Terms of Service are effective as of the date you first click “I agree” (or similar button or checkbox) or use or access the Services, whichever is earlier. If you accept or agree to these Terms of Service on behalf of your employer or another legal entity, you represent and warrant that (i) you have full legal authority to bind your employer or such entity to these Terms of Services; (ii) you have read and understand these Terms of Service; and (iii) you agree to these Terms of Service on behalf of the party that you represent. In such event, “you” and “your” will refer and apply to your employer or such other legal entity.

Any personal data you submit to us or which we collect about you is governed by Privacy Policy (“Privacy Policy”), available at https://aiboot.dev05.matrix-clouds.com/page/privacy-policy You acknowledge that by using the Services, you have reviewed the Privacy Policy and the DPA. The Privacy Policy and DPA are incorporated by reference into these Terms of Service and together form and are hereinafter referred to as this “Agreement.”

PLEASE NOTE: THIS AGREEMENT GOVERNS HOW DISPUTES BETWEEN YOU AND SALE BOT CAN BE RESOLVED. IT CONTAINS A BINDING AND FINAL ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 19). PLEASE READ CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING, IF APPLICABLE, YOUR RIGHT TO OPT OUT OF ARBITRATION.


1. Our Services

We provide a platform that enables businesses and individuals to create automated chat flows that they can deploy across a wide range of messaging services, social media and other third-party platforms.

If you purchase or use our Services, you’re doing so through Sale Bot, and such purchase and use is subject to this Agreement; provided, that if you’ve entered into a separate agreement or order form with us governing the purchase or use of our Services, such separate agreement or order form will govern in the event of a conflict with this Agreement.

2. Account, Password, Security, and Phone Use

You must register with Sale Bot and create an account to use the Services (an “Account”) and as part of that process you will be requested to provide certain information, including without limitation your name, phone number and email address, which may be provided by linking certain services, including without limitation Instagram, Facebook, WhatsApp or Telegram, to your Account. By using the Services, you agree to provide true, accurate, current and complete information as prompted by the registration process and to maintain and promptly update the Account information to keep it accurate, current and complete. You are the sole authorized user of your Account. You are responsible for maintaining the confidentiality of any login and password provided by you or given to you by Sale Bot for accessing the Services. You are solely and fully responsible for all activities that occur under your password or Account, even if not authorized by you. Users are responsible for the content users upload to their Account and use of any user’s Account, and Sale Bot expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or Account or you suspect any other breach of security, you agree to contact Sale Bot immediately.

3. Agencies and Business Owners

A “Business Owner” is any individual or entity that uses Sale Bot Services to market, support, develop, or otherwise commercialize their business, services, or products. An “Agency” is any service provider retained or hired by a Business Owner to create and/or manage a Sale Bot account and use the Services on the Business Owner’s behalf. An Agency is not required for a Business Owner to use the Services.

4.User Generated Content

“User Generated Content” is defined as any content, information, and materials that may be textual, audio, or visual that you or any Conversation Participant provide, submit, upload, publish, or make otherwise available to the Services and our users. You are solely responsible for your and your Conversation Participants’ User Generated Content, and we act merely as a passive conduit for your online distribution and publication of User Generated Content. You acknowledge and agree that Sale Bot:

Is not involved in the creation or development of User Generated Content.

Disclaims any responsibility for User Generated Content.

Cannot be liable for claims arising out of or relating to User Generated Content.

Is not obligated to monitor, review, or remove User Generated Content, but reserves the right to limit or remove User Generated Content on the Services at its sole discretion.




5. Communication by Text Message or Email

If you would like to communicate with your users via text message or email, you hereby agree to the following Compliance and Indemnity Terms (“CIT”). You are required to use the Services in full compliance with all applicable laws and regulations, including without limitation, all state, provincial and federal laws specifically including but not limited to the Telephone Consumer Protection Act of the United States, as amended (“TCPA”); the Personal Information Protection and Electronic Documents Act of Canada (“PIPEDA”), and any substantially similar provincial privacy laws; and Canada’s Anti-Spam Law, (“CASL”), all as may be amended (the TCPA, PIPEDA and CASL are collectively referred to as the “Electronic Messaging Laws”). By making any use of the Services, you expressly warrant that you are and shall continue to act in full compliance with the law.

You agree that you have read and understand the Electronic Messaging Laws and any similar state or provincial/territorial laws, and all other applicable laws and regulations. You understand that in some cases, applicable state and local restrictions are more restrictive than the federal rules. You should review these rules with your own legal counsel to ensure that you understand and comply. Sale Bot will not assume responsibility for ensuring that your activities meet applicable legal requirements. Sale Bot will not assume any liability if you are ever held guilty or found liable for any violation of law, rule or regulation. Notwithstanding the foregoing, you acknowledge that Sale Bot has and is taking active steps to help support the compliance of its customers, including by having you agree to these Terms of Service.


6. Communication with Sale Bot and its Clients

You verify that any contact information provided to Sale Bot and its clients, including, but not limited to, your email address and phone number, is true and accurate. You further verify that you are the telephone or email subscriber and/or that you own any telephone numbers and/or email addresses that you provide to Sale Bot and its clients. You acknowledge that by voluntarily providing your telephone numbers and/or email addresses to Sale Bot and its clients, you expressly agree to be contacted at the telephone numbers and/or email addresses you provide. You consent to receive emails, text messages, pre-recorded voice messages and/or autodialed calls by or on behalf of Sale Bot and its clients relating to this agreement, any transaction with Sale Bot and its clients, matters related to your account, and promotions from Sale Bot and its clients. These communications may be made by or on behalf of Sale Bot and its clients, even if your phone number is registered on any state, provincial, territorial or federal Do Not Call list. You acknowledge that you may incur a charge for these texts or calls by your telephone carrier and that Sale Bot and its clients will not be responsible for these charges.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Services:

for any unlawful purpose;

to conduct any unlawful acts or solicit others to perform or participate in any unlawful acts;

to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

to use the Services for any purpose or in any manner that infringes upon or violates the rights, including but not limited to intellectual property rights, of us or any third party;

to harass, abuse, insult, harm, defame, slander, stalk, threaten, disparage, intimidate, discriminate in any way, including, but not limited to, discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, or otherwise violate the legal rights (such as of privacy or publicity) of any other users or visitors of the Services or staff members of Sale Bot;

to submit false or misleading information;

to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet;

for any obscene or immoral purpose;

to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet;

to interfere with or carry out any activity that threatens the performance, security, or proper functioning of the Services;

to attempt to compromise the system integrity or security or decipher any transmissions to or from the servers running the Services;

to attempt to access unauthorized Accounts or to collect or track the personal information of others;

to abuse any trial offerings with respect to the Services;

to abuse any rebate offerings with respect to the Services;

in any way which violates the policies of Facebook, Instagram, WhatsApp, Telegram, or any other platform with which Sale Bot does business;

to copy, distribute, or disclose any part of the Services in any medium other than as allowed by the Services and these Terms of Service;

to use any automated system (other than any functionalities of the Services), including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Services;

to transmit spam, chain letters, or other unsolicited email or attempt to phish, pharm, pretext, spider, crawl, or scrape;

to impersonate another person or otherwise misrepresent your affiliation with a person or entity, conduct fraud, hide, or attempt to hide your identity;

to attempt to decipher, decompile, disassemble, or reverse engineer any of the software or algorithms used to provide the Services; or

to encourage or enable any other individual to do any of the foregoing.

We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

You also agree not to misuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions that we provide. You may not do any of the following while accessing or using the Services:

access, tamper with, or use non-public areas of the Services or Sale Bot’s computer systems;

probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;

access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Sale Bot and third-party integrations authorized by us (and only pursuant to the applicable terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Sale Bot (NOTE: crawling the Services is permissible if done in accordance with the provisions of the robots.txt file and is limited to publicly-accessible parts of the Services only, but scraping the Services without the prior consent of Sale Bot is expressly prohibited);

forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or

interfere with, or disrupt (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of content in such a manner as to interfere with or create an undue burden on the Services.

We preserve the right to limit access to the platform for users whose actions result in degrading the experience of other platform users, Sale Bot's employees, affiliates, or partners or the employees, affiliates, or partners of any other platform, including without limitation, Facebook, Instagram, WhatsApp and Telegram.

We also reserve the right to review, delete, and, if required to do so under any federal, state, or local law, statute, rule or regulation, subpoena or legal process, disclose any information as we reasonably believe is necessary to

satisfy any applicable law, regulation, legal process or governmental request,

enforce the Terms, including investigation of potential violations hereof,

detect, prevent, or otherwise address fraud, security or technical issues,

respond to user support requests, or

protect the rights, property or safety of Sale Bot , its users and the public. Sale Bot does not disclose personally-identifying information to third parties except in accordance with our Privacy Policy.



8.Billing and Payment

Unless we separately agree with you that you will receive an invoice from us for the Services that requires you to pay us directly, payment and any other expenses must be paid through the third party payment processing system (the “PSP”) as indicated on the Services. You may be required to register with the PSP, agree to terms of service of the PSP, provide your payment details to the PSP and go through a vetting process at the request of the PSP to set up an account with the PSP (the “PSP Services Agreement”). By accepting these Terms of Service, you agree that you have downloaded or printed, and reviewed and agreed to, the PSP Services Agreement. Please note that Sale Bot is not a party to the PSP Services Agreement and that you, the PSP and any other parties listed in the PSP Services Agreement are the parties to the PSP Services Agreement and that Sale Bot has no obligations, responsibility or liability to any user or any other party under the PSP Services Agreement.

All prices and fees displayed on the Services are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services or other taxes, fees or charges now in force or enacted in the future (“Taxes”). Any applicable Taxes are based on the rates applicable to the billing address you provide to us and will be calculated at the time a transaction is charged to your Account. Unless otherwise indicated, all prices, fees and other charges are in U.S. dollars, and all payments shall be in U.S. currency.

Our charges for subscription plans (monthly, annual, or other period, as applicable from time to time) and fees for any additional Services are posted on the Site and may be changed from time to time. If you have signed up for a Sale Bot subscription plan (each a, “Subscription Plan”) and any part of a month, year, or other period is included in the Term, then payment will be due for the full month, full year, or full other period, as applicable. Payments for monthly Subscription Plans are due for any month on the same or closest date to the day you made your first monthly payment, and Payments for yearly Subscription Plans are due for any year on the same or closest date to the day you made your first yearly payment. Please note that fees for certain Services may vary country by country and certain customers may have access to different billing and payment features, depending on when they created their account with Sale Bot.

If you have signed up for a Subscription Plan or have opted to auto-refill your account with funds to pay for certain Services, you will provide us with valid credit card information and hereby authorize us to deduct the monthly, yearly or other automatic charges against that credit card. You’ll replace the information for any credit card that expires with information for a valid one. Anyone using a credit card represents and warrants that they are authorized to use that credit card, and that any and all charges may be billed to that credit card and won’t be rejected. If we’re unable to process your credit card order, we’ll try to contact you by email and will suspend your account until your payment can be processed.

We’ll give you a refund for all or a portion of a prepaid month or year, as applicable, if we stop providing our Services to you for a reason that’s not laid out in these Terms as determined by Sale Bot in its sole discretion. We may offer a refund to customers, if such customer applies for a refund based on the requirements posted on the Site. You won’t be entitled to a refund from us under any other circumstances

We may change our fees at any time by posting a new pricing structure to our Site and/or sending you a notification by email.

From time to time, we may offer trials of paid Services for a specified period without payment or at a reduced rate (a “Trial”). We reserve the right to determine eligibility for any Trial, which may vary based on factors including, but not limited to, the Services selected and how recently you redeemed a Trial. Certain limitations may also exist with respect to combining Trials with any other offers.

Each Trial provides access to the Services at the price advertised (if any) for an initial, introductory period (the “Trial Period”) beginning at the moment you confirm your acceptance of the Trial by submitting valid payment details that are accepted by us. By submitting your payment details you: (i) confirm your acceptance of the Trial and (ii) accept and agree to these Terms of Service. All information collected by us under any Trial will be processed and used in accordance with our Privacy Policy.

A Trial must be accepted before the applicable expiration date advertised, if any. Except where prohibited by law, we reserve the right to modify, suspend, or terminate a Trial at any time and for any reason, in which case we will not honor subsequent Trial enrollments. The Trial Period shall continue for the period as advertised, subject to the previous sentence.

UNLESS YOU CANCEL A TRIAL BEFORE THE END OF THE TRIAL PERIOD, YOU WILL AUTOMATICALLY BECOME A RECURRING SUBSCRIBER TO THE SERVICES YOU CHOSE TO SIGN UP FOR UNDER THE TRIAL AND THE PAYMENT METHOD YOU PROVIDED WILL AUTOMATICALLY BE CHARGED THE THEN-CURRENT APPLICABLE PRICE. IF YOU CANCEL THE TRIAL DURING THE TRIAL PERIOD, YOU WILL LOSE ACCESS TO THE SERVICES. TO CANCEL, YOU MUST LOG INTO YOUR ACCOUNT AND FOLLOW THE PROMPTS ON THE ACCOUNT PAGE.

The Services may include certain features that enable you to sell goods, products, content, media and services (your “User Products”) through in-bot payments through your Account (such bot, the “Bot”).

You are solely responsible for the content of your communications with your end users via the Services, any User Products you may provide through your use of the Services, any payments related activities, and any promotions and related content contained or referred to in your Bot or through your use of the Services, and compliance with any laws applicable thereto. We are merely providing the platform for you to manage your such activities. We are not involved in and disclaim any responsibility for your User Products, your relationship with and/or any transaction with any actual or potential end user of your User Products.

By using any of our payments features, you acknowledge, warrant and agree that:

You shall be solely and fully responsible for all taxes and fees of any nature associated with your payments activities, including any taxes related to the purchase or sale of the User Products, and to collect, report and remit the correct amounts to the appropriate authorities and/or inform your end users of such and provide them with a duly issued invoice as required by law;

You shall be responsible for and bear all costs of procuring and delivering your User Products, and for providing them in a safe and professional manner, consistent with industry standards;

You are solely responsible for any and all statements and promises you make and for all assistance, warranty and support regarding the User Products, and shall provide true contact information on your Bot for any questions, complaints or claims; and

You may not offer or sell any User Products, or provide any information, content or material regarding User Products, which may be deemed hazardous, counterfeit, stolen, fraudulent, offensive or abusive, which are prohibited for sale, distribution or use, or which otherwise fail to comply with any applicable laws, including with respect to consumer rights, intellectual property or privacy rights, product safety, trade regulations and sanctions, support, maintenance and export. To the extent you operate on Facebook, Instagram, WhatsApp, Telegram and Stripe or PayPal, your User Products and your use of such service must comply with all applicable policies of such services.

We may, at any time and at our sole discretion, suspend, disable access to or remove your Bot, Account and/or any User Products if any suspicious activity, content or products are detected or reported, whether or not incorporated, published with or made a part of your Bot at such time, without any liability to you or to any of your end users, including for any loss resulted therefrom.

You are solely responsible for verifying the identity of users and of the eligibility of a presented payment card used to purchase your User Products, products and services, and Sale Bot does not guarantee or assume any liability for transactions attempted, authorized or completed with respect to the purchase of any User Products or any other in-Bot transactions between you and a user. You are solely responsible for all reversed or charged back transactions, regardless of the reason for, or timing of, the reversal or chargeback. Sale Bot may add or remove one or more types of cards as a supported payment card any time without prior notice to you.

You and you solely, are responsible for providing service to your customers for any and all issues related to your products and services, including but not limited to issues arising from the processing of customers’ cards through the Services.

You are fully responsible for the security of data on your website or otherwise in your possession. You agree to comply with all applicable state and federal laws and rules in connection with your collection, security and dissemination of any personal, financial, card, or transaction information on your website.

9. Termination and Suspension

Unless otherwise agreed to in writing between you and Sale Bot, either party may terminate these Terms of Service for any or no cause, at any time. You may cancel and delete your Account at any time by either using the features on the Services to do so. After cancellation, you will no longer have access to your Account, your profile or any other information through the Services. The provisions of these Terms of Service which by their intent or meaning intended to survive such termination, including without limitation the provisions relating to disclaimer of warranties, limitations of liability, and indemnification, shall survive any termination of these Terms of Service and any termination of your use of or subscription to the Services and shall continue to apply indefinitely.

We reserve the right to refuse the Services to anyone for any reason at any time. Sale Bot may terminate or limit your right to use the Services in the event that we are investigating or believe that you have breached any provision of this Agreement without any notice. If Sale Bot terminates or limits your right to use the Services pursuant to this section, you are prohibited from registering and creating a new Account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

Even after your right to use the Services is terminated or limited, this Agreement will remain enforceable against you. Sale Bot  reserves the right to take appropriate legal action, including but not limited to pursuing arbitration in accordance with Section 19 of these Terms of Service.

Sale Bot reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Services at its sole discretion. Sale Bot is not liable to you for any modification or discontinuance of all or any portion of the Services. Sale Bot has the right to restrict anyone from completing registration as a user if Sale Bot believes such person may threaten the safety and integrity of the Services, or if, in Sale Bot's discretion, such restriction is necessary to address any other reasonable business concern.

Following the termination or cancellation of your Account (as defined below), we reserve the right to delete all your data, including any User Generated Content, in the normal course of operation. Your data cannot be recovered once your Account is terminated or canceled.

If there is no activity in your Account (which includes login activity, conversation activity, payment transactions or a planned broadcast) for at least 18 months, consecutively, we will endeavor to notify you by email or by other means, but will not be liable for any failure to do so, and give you the option of keeping your Account open. If you do not respond to our notice within thirty days, we reserve the right to close your account and delete all your data.

You have one year to use any prepaid amount added to your Sale Bot wallet balance. Should such prepaid amount not be used within one year, we will notify you of your unused balance by sending an email to the email address associated with your Account, and at our discretion, (i) we’ll refund the balance, the method of such withdrawal shall be determined by us in our sole discretion, or (ii) we’ll provide you with a credit toward future purchases of our Services. If you do not respond to our notice within thirty days, you forfeit your rights to use such balance, and such amount shall be deemed payment for services.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: